Testimonials

With over 200 people surveyed, we are 99% recommended! We love getting reviews on our automotive repair work and encourage them. Here is what some of our customers have to say about our work and service:

Mary F – “About a 5-6 weeks ago, I found myself up at Destiny Mall (from Ithaca, NY) with a car issue. The engine temperature gauge was reading hot, almost in the red zone. Not being in my home area, I could not contact my own auto shop for assistance. I found Rudy Schmid’s online. It was the closest shop to where I was, but more importantly, it had received very high ratings. I called, explained my concern, and was put through to Lonny/Lonnie in the service department who spoke with me for quite awhile, and suggested I stop by and they would be willing to take a quick look under my car hood. I went over to them, and in a very short period of time, Lonny/Lonnie looked at my car, saw it had lost coolant, could not see an apparent leak, but thought there was one, and added coolant to the radiator. I was so relieved that I could now get back to Ithaca, and get the car to my auto shop. Turns out, there was a leak from the water pump area, so it was a major problem. But thanks to Rudy Schmid’s, I was able to safely get home and deal with the problem there. I have told all my friends up in the Syracuse area how happy I was with your shop, and if they are in the market for a new auto care shop, they should most definitely give Rudy Schmid’s Total Car Care a call.
I appreciate so much that your shop was kind enough to take a look at my car’s problem, and help me so that I could get back home.”

Brittany H – “We’ve brought our vehicles to Rudy Schmid for 20 years.  They’re local, they’re family-owned, and they give back to the community.” Here’s more on fleet maintenance from Brittany and Access CNY

Shannon H – “The relationship is great…it’s awesome! The quality from Rudy Schmid is hands-on…they want it done right, like we do! They do RustCheck ™ for our fleet vehicles…to keep them solid…the bodies last longer…and look better! It’s important to get RustCheck done.” Here is more from Shannon:

Jimenez – “I love this place. Super nice people all around make you feel welcomed. Took my 2003 Passat Volkswagen over there for some mechanic work. ( which I’m very picky on who I have work on my Volkswagen ) by the time I got my car back it was perfect. They literally took care of everything. Even some minor little things got fixed along the way. Now my car is driving like its brand new. Love it. Straightforward to the point honest and they take well care of things for you. Only place I trust right now and honestly probably the only place I will take my cars from this point on”

Kyle M – “Professional, timely, and did good work. Plus they cleaned my car for no charge; it was a nice surprise when getting my car back.”

Mary Anne W – “I have been a customer here a few times – recently left my car for repair while on vacation and returned to a vehicle looking like new. Everyone is friendly and professional and they make the process of dealing with the insurance company very easy. Highly recommend!!”

Snow – “Rudy Schmid repaired my car after a accident.They worked with me from the minute I walked in the door until I picked up the car.When I got the car back it was like a new car they even cleaned the inside.They let me know what was going on with the repair.They discovered more damage then first seen this is expected when they have to replace parts.The repair was going to take longer than expected so they gave me a loaner to drive.I also had my car serviced while it was there.Great job all around.I have recommenced them to all my friends.They are the best”

McIntosh – “Recently moved back to this area and thanks to my dads assistance with helping me find a reputable place. Unfortunately, more work had to be completed before my car could pass inspection then we were anticipating. The work was done in a timely manner and ready for me when I was done working. My dad approved that Rudy’s would be a good place for me to bring the car in the future. Thank you.”

Ruth W. – “Courteous and professional! I had my car undercoated with Rust Check. The cost was reasonable and the work was completed on time. I will return in the fall for my annual application. I would not hesitate to use them for collision repair if I should ever have the need.”

Bob N. – “Had my car undercoated at Rudy Schmid’s. They were professional and completed the job on time. From what I can see it looks very good. Left my car clean with no overspray. Will use them again if I need service or bodywork. Bob”

M. Connor Wisniewski – “What a great experience. Diane, PJ and their staff make you feel like you are part of their family. Service is done right, on time and is affordable. The body work I had done was spectacular; Ron even helped ease me through the pain of leaving my car in someone else’s hands! I recommend Rudy Schmid to my friends and colleagues and always look forward to future visits. Keep up the great work.”

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